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2008/7/20

Cheering！eSOON Won the Biding of BOC Call Center Scheduling Project, June 2008, Beijing.

To achieve the goal of “Centering on customers, realizing pursue of excellent services gradually, and maintaining the persistent increasing”, Band of China commenced the project of BOC Call Center system construction.

2008/7/18

eSOON Won the Biding of PICC Life Insurance IVR Project, June 2008, Beijing.

On June 2008, eSOON declared to win the biding of PICC life insurance IVR project relying on its exceptional products and professional planning and implementing solution.

2008/7/15

ICBC Join Hands with eSOON, EZ-Comm Optimizes the Online Bank VIP Service, June 2008, Beijing

As the biggest bank in the world, ICBC joined hands with eSOON on June 27th, 2008 on the purpose of offering enhanced online bank VIP service of new generation.

2008/7/9

eSOON & Nuance Speech Technology Summit Ends Successfully, July 8th, Taipei.

On July 8, 2008, the Nuance speech technology Summit Forum held in the Far Eastern Plaza Hotel in Taipei ends successfully with the support of participants and guests...

EZactor

CRM Portal From Ordinary to Revolutionary

"The company is the contact center." EZactor is committed to realize this vision that powers your business. EZactor, the...

Genesys

World's #1 Contact Center Software

Genesys is the world's number 1 CTI product company, being truly advocated by most Fortune 1000. Besides its overwhelmin...

E-Clik

Innovative & Preemptive

E-Clik packaged solution is developed on hundreds of enterprises with top-service cases, which could be used as a covera...

Nuance

World's Leading Provider of Speech and Imaging Solutions

Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our techno...

EZSalesman

Automatic Sales Management System

Besides catering to call center application, eSOON developed a new product-EZsalesman，which is dedicated to creating sta...

BBP

BBP Consultation Service — Understand Customer,Advance with Wish

Based on years of call center setup experience and knowledge, eSOON netted talents in customer service industry widely, ...

COLA is the short for eSOON CRM Opinion Leader Association Club. To know more , please click into

>>www.ez-cola.com

COLA Beijing News: Mar.30 eSOON COL...

COLA Guangzhou News: First eSOON CO...

COLA Annoucement: eSOON COLA Club, ...

Mr. Chris Chang, Executive Vice President for Greater China Region in eSOON (China) Software Corp. , meanwhile, he is a supervisor in the best practice t...

New Height of CRM：Brilliance Spree, Barrier Free

The Strategic Importance of Call (Contact) Center in Marketing Business

Mr. Mike Lee is the Vice President, BBP (Best Business Practice) in eSOON (China) Software Corp. His main duties are to provide call center customer...

Future Trend of Call Center in Finance Industry

Performance Assess for Outbound Marketing

Agricultural Bank of China, Shanghai Branch
eSOON BBP Assist the ABC Call Center Reconstruction

Bank Card Center, Bank of China
eSOON BBP Serves BOC Bank Card Center

eSOON (China) Corporation achieves CMMI level 3 approval

With 18 months of effort, eSOON (China) Corporation achieves CMMI Level 3 approval. After 7 days of an intense and orderly verification approval process, Jay Pickerill, the authorized SCAMPI chief appraiser by SEI, announced that eSOON (China) Corporation had gained CMMI Level 3 approval in the final public lecture, which was published at SEI (Software Engineer Institute)...